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Customer Care +49 6174 259836
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Delivery Information

At 9Grains, we are committed to delivering fresh, highquality grocery products from India to your doorstep in a simple and reliable way. Below you’ll find all the details about our delivery process, charges, and what to expect after placing an order.

Order Processing

  • Once your order is successfully confirmed, it is immediately prepared for dispatch.
  • All items are carefully packed to maintain freshness and quality during transit.
  • Orders are shipped to the delivery address provided at checkout, so please ensure your address details are accurate and complete.

Shipping & Tracking

  • After your order is shipped, a tracking number will be generated by our delivery partner.
  • The tracking number will be shared with you via email, allowing you to monitor your shipment at every stage.
  • You can use this tracking number on the carrier’s website to check realtime delivery updates.

Delivery Charges

  • Orders 2 Bundles of 20kg each : ✅ Free delivery
  • Orders below 2 Bundles : 🚚 A delivery charge of 5.95 EUR will be applied

Delivery charges (if applicable) will be clearly shown at checkout before you complete your purchase.

Delivery Time

  • Delivery timelines may vary depending on your location and the carrier.
  • Estimated delivery times will be shared once your order is shipped.
  • While we strive to ensure timely delivery, occasional delays may occur due to factors beyond our control (such as weather or carrier delays).

Important Notes

  • Please ensure someone is available at the delivery address to receive the order.
  • If there are any issues with delivery or tracking, our customer support team is happy to assist you.

Need Help?

If you have any questions regarding delivery, shipping charges, or tracking your order, please contact our customer support team. We’re here to make your 9Grains experience hasslefree and stressfree.

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